IT System Managed Consultant
Our Infrastructure (System) Managed Services is a proactive preventative approach to keeping your systems up, running and available. We know that you are constantly challenged by the task of managing the demands of growing your business while coping with continuous technology challenges.
Our focus is to keep your systems operational and available so that you can focus your efforts on the demands of growing your business, managing costs and increasing revenues. We want to help you realize the productivity gains and ROI you have been expecting from your computer systems.
Kzonekhmer now has the ability to offer you peace of mind when it comes to your computer network and systems. Monthly plans are available from Kzonekhmer at three levels of service, ranging from basic monitoring to a completely out-sourced IT solution, including a loaner PC in the event of a critical repair or replacement. We offer the following services and tailor them to your needs:
- Level 1 Support
- Level 2/3 Support
- Break/Fix, Enhancement
- 24x7 monitoring of your applications, desktops, servers, and network devices
- Onsite and Remote Support
- Early warning and preventive alerts
- Environment Management: Manage facilities, technical infrastructure and perform configuration management.
Our proactive managed services eliminate the scenario of calling and waiting for the "computer guy." Potential issues and problems are prevented. Systems and people remain productive and working. In the case where problems do occur, response times can often be within minutes.
We will perform an Application Management Scoping Exercise or Infrastructure Outsourcing scoping at our own expense to determine what savings you can expect to see.